Orders, Despatch and Delivery
All orders must be in writing – preferably in an Email message via our contact us page.
Orders are usually despatched by post or courier depending on size, but may be available for collection from our workshop if prior arrangements are made.
Delivery costs are charged for all jobs that are not picked up from our workshop and these costs are shown separately on our invoices.
Payment
Official Purchase Orders placed by Government agencies and registered companies are despatched with an Invoice and payment must be made in full within 30 days of the Invoice date.
Orders placed by private persons must be paid in advance. Upon receipt of the order an invoice will be prepared and despatched to the address on the order (Email, fax or mail). The order will be processed upon confirmation of payment of the Invoice.
Payment may be made by:
- Direct bank transfer (preferred) – bank details are provided on the Invoice – please notify us by fax or Email when Invoices are paid by direct bank transfer;
- Credit card – Visa and MasterCard only;
- Cheque;
- Cash will be accepted upon acceptance of an order in the shop.